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Receptionist / Administration Officer
PsychSessions (Deakin)

Your opportunity to work in a vibrant in a mental health facility.

Job purpose: To be an integral part of the smooth running of PsychSessions psychology clinics through fulfilling Reception and Admin duties in support of our clients, as well as our team of psychologists and clinical psychologists.

Duties: Reception principally involves handling both phone and email enquires regarding the scheduling of appointments, including the intake of new clients, as well as some face-to-face reception of clients in the Deakin clinic, such as taking payments. Administration involves a wide range of tasks including reconciling payments, following up aged receivables, ordering supplies, assisting with making sure the clinics are clean safe places to attend appointments to work.

  • 9am-4:30pm, (including lunch break 30min lunch break)
  • Full or Part-time
  • some work at the Canberra City clinic depending on operational demands
  • occasional Saturday and evening overtime work is also available (optional)

Essential requirements:

  • Excellent verbal and social skills in talking to a wide range of people on the phone and face-to-face, including people with mental illnesses.
  • Administration skills, including assisting with financial checking, reconciling and problem-solving, taking minutes at meetings
  • Quick computer skills with Microsoft Windows and Microsoft Office applications
  • Professional approach.
  • Organisational and time management skills.
  • Excellent attention to detail.
  • Ability to work under pressure. 

Previous experience is desirable, but not essential.

Please send your CV and application letter to: reception [at] psychsessions.com.au

Ground Floor, Building 2, Equinox Business Park
24/70 Kent Street
Deakin ACT 2600
(Inner metro) South Canberra
Senior Medical Secretary
Capital Neurosurgery

Capital Neurosurgery requires a permanent part-time medical secretary Wed-Fri 8:30am to 5:00pm starting 12 June 2019.

The role includes:

  • working as part of a supportive team in a friendly and positive environment
  • undertaking a diverse range of administrative duties
  • being part of a dynamic and evolving practice providing high quality medical care

Duties and responsibilities include:

  • editing and responding to correspondence
  • answering calls and booking appointments
  • reception and billing of patients attending appointments
  • organising hospital admissions and surgery bookings
  • general administrative duties as required by the practice and doctors

Skills required:

  • confident computer skills
  • excellent communication and interpersonal skills
  • high standard of professionalism including confidentiality and empathy with patients
  • self motivation, efficiency and ability to work well with others
  • flexibility and willingness to learn new procedures
  • medical experience desirable but not essential

Closing date: 30 April 2019

Enquiries: call Carolyn (Business Manager) Tuesdays or Thursdays on 02 6260 4680 or send an email to the contact email address below.

HOW TO APPLY: email a letter of application addressing the selection criteria and CV to the email address in the contact details below. 

Emails without a letter of application will not be considered. Please note that we are looking for dedicated long term career administrative staff and therefore university students looking for part-time work may not be suitable.

Garran ACT
(Inner metro) South Canberra
Medical Receptionist
Wakefield Gardens Surgery

We are looking for a Medical Receptionist to join our efficient, friendly and dedicated team at Wakefield Gardens Surgery on a casual basis. 

  • Previous experience in general practice reception essential
  • Computer skills (working with Best Practice medical software)
  • Ability to multi-task and work together within our team
  • Be flexible to cover various shifts
  • Be enthusiastic, motivated and committed to providing excellent customer service
  • Be able to provide administrative support to our clinical team
  • Have excellent communication and interpersonal skills
  • Be professional and well presented
  • Be willing to do CPR course

If you feel you have the necessary skills required, please email your CV to Eleanor at

admin [at] wakefieldgardens.com.au

or phone the surgery on (02) 62574086.

Please note that only suitable candidates with the relevant experience will be contacted


(Inner metro) North Canberra
Medical Receptionist
Watson General Practice

About the role

Flexibility with working days and hours is essential, with generally an organised and set roster. However, it is envisaged that you will be required to be available for 15 hours per week, operational hours of the practice are 8am to 6pm Monday to Friday. The ability to assist us at short notice if other staff members are away will also be considered valuable.

Key responsibilities include but are not limited to:

  • Being a professional and friendly face of the business in person and on the telephone
  • Greeting patients
  • Registering, booking and changing appointments.

Administrative duties such as:

  • Attending to the emails, faxes, mail in and out
  • General copying and scanning referrals and other confidential patient information
  • Attending to the daily order, stocking and cleaning of consulting rooms and reception areas.

Skills and experience

Essential Criteria:

1.    Proven willingness to learn, with an interest in Medical / General Practice

2.    Demonstrated computer literacy, preferably with Best Practice software

3.    Exceptional communication and interpersonal skills

4.    Proven experience answering telephone calls and providing exceptional customer service

5.    Ability and commitment to work effectively within a team environment

6.    Professional and well presented as you will be the face of the business


Desirable Criteria:

1.    Experience working within the medical industry

2.   Minimum of 1 years experience in reception or administrative roles

3.    Experience working with a general practice/ and preferrably Best Practice software

4.    Administration experience including use of storage and computer systems

5.    Experience in microsoft office suite

6.    CPR, first aid or triage experience or certificates


- free parking

- located opposite the Watson shops

- all essential medical training will be provided

- provision of uniform shirts

- salary range will be based on years of experience

(Inner metro) North Canberra
Deputy Practice Manager
Hobart Place General Practice

The job:

We are looking for a Deputy Practice Manager to support the Practice Manager.  The Practice Manager is responsible for all the administrative, financial and IT services needed by doctors, as well as the premises from which doctors operate.  The Deputy Practice Manager will be involved in most of these duties and receive the training necessary to carry them out.

The job is a richly rewarding one at both a personal and professional level.  It involves daily contact with our doctors, patients and other health care professionals.  It is also a learning experience focused on the Australian health care system and specialised medical software

The person we are looking for:

We are looking for a person who has had some employment experience.  This could be as a receptionist in a general practice but experience in any customer focused industry would be relevant. Some experience of staff management could be helpful but we will consider candidates who are looking at moving up from a receptionist's position.  The successful candidate will have the ability to mix with a wide variety of people, good computer skills and the enthusiasm and energy to take on a new job.  The ability to multi-task, initiative and the ability to make decisions and take on responsbility would be some of the qualities we are looking for in the successful candidate.


Rewarding management job in a well established and highly respected Practice.

Canberra ACT 2601
(Inner metro) North Canberra
Practice Manager
Erindale Healthcare

Are you a collaborative leader/manager with experience in customer service looking for the next challenge in your career? This is your opportunity for:

  • Locally based work and family-friendly hours
  • A supportive and friendly work environment
  • A role with a genuine impact on and connection with the local community

Come join our Erindale Healthcare team in Wanniassa in this rewarding Practice Manager role, where you will provide quality service to doctors and patients, and ensure the smooth day to day operation of our busy medical practice, through:

  • Establishing good rapport with Doctors
  • Leading and developing your reception and nursing team
  • Maintaining staff rosters
  • Providing a safe and healthy working environment
  • Managing the financials of the Medical Centre including end of month reports, patient billings and cash collections
  • Managing patient records
  • Maintaining a professional and friendly work environment

Do you have the qualities that we are looking for?

  • Previous experience in leadership/ management and customer service
  • An understanding of business operations in the healthcare industry (highly desirable)
  • A caring and collaborative approach to customer service
  • A sense of urgency, compassion and professionalism
  • Excellent leadership, collaboration and team motivation skills
  • Proven multi-tasking, problem solving and time management skills

We have a great opportunity for you to work as a full-time Practice Manager. You will join a friendly and welcoming team, with ongoing training and career opportunities through our large network of medical centres around Australia. This role also has the added support and development of mentorship provided by a nearby PM. Erindale Healthcare provides a diverse range of services to a diverse mix of patients, and is easily accessible with parking available onsite.

If this sounds like a great opportunity for your next career move, then come join Australia's premium operator of Medical Centres. Follow the link below to submit your application.


(Outer metro) South Canberra
Waramanga Medical Center

We are currently seeking an experienced part-time casual Medical Receptionist to join our team of friendly reception staff. Applicant must be flexible, enthusiastic and motivated who is committed to patient care and excellent customer service. Previous experience in a General Practice role is desirable.

Required to work approx 21 hours per week as per roster but must be available to work additional shifts to fill in and relieve other staff as needed.

Start date early March

Please note only suitable candidates with the relevant  experience will be contacted

Waramanga /Weston Creek
(Inner metro) South Canberra