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Medical Receptionist
Family First General Practice

Family First General Practice is seeking an experienced, motivated, friendly and committed medical receptionist.

The receptionist role includes but not limited to:

  • answering phones
  • managing appointments
  • greeting patients
  • scanning and general administration duties
  • managing Medicare claims and private billing
  • processing of workers compensation claims
  • banking reconciliation  


  • Must have experience as a Medical Receptionist in a similar environment
  • Experience in liaising with doctors, staff, allied health professionals and patients on a daily basis
  • Prior experience using Best Practice software or similar medical billing software would be an advantage
  • Experience or knowledge relating to Medicare related billings
  • Ability to multi-task and perform appropriately under pressure
  • Flexibility in working hours/shifts and reliability
  • Ability to work autonomously as well as within a team environment
  • Have excellent client, communication and computer skills
  • Must be well presented at all times
Franklin (Gungahlin area) ACT
(Outer metro) North Canberra
Practice Manager for a specialist medical centre
Citta Clinic

An exciting opportunity exists for an experienced Medical Practice Manager to manage a boutique upcoming specialist private medical centre at Deakin, Canberra.   The Practice Manager will work closely with the Director, a nationally well-respected Psychiatrist, in setting up the practice, including its systems and processes and then its ongoing management. A strategic business focus for development and expansion of services is needed working with external stakeholders such a private and allied health funds. We are seeking a Practice Manager on a full time or part-time basis who can commence in February  2020. Working hours are negotiable and will increase with the growth of practice.

The key responsibilities of the position include:

  • Ensure the efficient and effective operation of practice with exceptional customer service
  • Reconciling patients accounts and financial records
  • Oversee the financial management and reporting functions of the practice
  • Managing the recruitment and supervision of other administration staff
  • Oversee roster of nursing staff

The successful candidate will possess:

  • Practice Management experience from private medical centres
  • Excellent financial management skills
  • A high level of leadership skills
  • Excellent personal organisation and time management skills including the ability to handle multiple tasks simultaneously, manage competing demands, changes in priorities and meet deadlines.
  • Experience with payroll, rostering and marketing is desirable.
  • Business administration and/or formal qualification in practice management is desirable


(Inner metro) South Canberra