Capital Health Network

Capital Health Network

Title

Reception/Administration Team Member

Region

(Outer metro) South Canberra

Suburb

Conder

Practice Name

Conder Surgery

 

Job Details

Position Description

Key Responsibilities:

  • Greet and welcome patients in a friendly and professional manner, responding to enquiries and scheduling appointments, efficiently.
  • Maintain accurate patient records and perform data entry with a high level of attention to detail while ensuring strict confidentiality
  • Provide administrative support through a variety of general office and reception duties
  • Liaise effectively with doctors, nurses and allied health professionals to support the co-ordination of patient care.
  • Champion and lead practice improvement projects, collaborating with staff and stakeholders to implement effective solutions and enhance patient and operational outcomes.
  • Promote a positive, professional and patient-focused image of the practice through exceptional customer service and communication.

Skills and Attributes

  • Excellent customer service and interpersonal skills
  • Strong organisational and time management abilities
  • High level of accuracy in data entry and record management
  • Understanding of patient confidentiality and privacy requirements
  • Ability to work collaboratively within a multidisciplinary healthcare team
  • Professional communication skills, both written and verbal
  • Ability to multitask and work efficiently in a busy medical practice environment

Practice Description

Join the Conder Surgery Team

Become a valued member of the Conder Surgery team.  We are seeking dedicated, enthusiastic individuals to join our administration team in part-time or full-time roles.

Established in 2006, Conder Surgery has built a strong reputation for delivering high-quality patient-centered healthcare to our local community.  As an AGPAL-accredited practice, we are committed to maintaining the highest standards of patient care, safety, and continuous improvement.

In this vital role, you will be the welcoming face of our Practice and the first point of contact for our patients.  You will play an important role in delivering exceptional customer service, ensuring every patient feels respected, supported and valued throughout their healthcare journey.  You will also provide essential administrative support, helping to ensure the smooth and efficient operation of our busy medical practice.

Our experienced and collaborative healthcare team includes six General Practitioners, three Practice Nurses, a Social Worker and an Audiologist, all working together to provide comprehensive care to our patients.

At Conder Surgery, we pride ourselves on fostering a positive, professional, and supportive workplace culture.  If you are passionate about customer service, enjoy working in a team environment, and are committed to making a difference in people’s lives, we would love to hear from you.

Practice nurses and or other allied health professionals onsite

Yes

Computerised Practice

Yes

Accredited Practice

Yes

Position Hours

Negotiable

After hours or on call roster

No

Salary Range

Dependent on experience

Pay Structure

Hourly rate

Willing to sponsor suitable overseas applicants

No

Preferred start date

14/09/2026

 

Contact Details

Contact Person

Caitlin McIlwain

Contact person position

Reception Manager

Contact person email address

receptionmanager@condersurgery.com

Contact person number

02 6294 9366

Contact person fax

02 6294 9388

Website address

https://www.condersurgery.com