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i ) Reaching Out
Individuals that use alcohol and other drugs (AOD) often face significant challenges when seeking treatment or harm reduction strategies, including stigma and discrimination. Many people also require services for many co-occurring issues e.g. trauma, housing instability, mental and physical health issues.
We commissioned Marymead CatholicCare to run the Reaching Out Program to provide confidential counselling, through an assertive outreach model that meets with clients in environments where they feel most comfortable. They made use of a diverse range of evidence-based counselling techniques, including motivational interviewing, strengths-based practice, and integrated case management. The demand for this service continues to grow, with 248 new referrals being made in the last year, a 23% increase compared to the previous year. 100% of survey respondents endorsed the service.
Testimonials
“Reaching Out provided the most effective AOD counselling I have ever received. We need more counsellors like mine.”
“Counselling was instrumental in helping me successfully achieve my treatment goals.”
ii) Support Connections
Outreach services can improve access to health services for people unable to access services due to personal circumstances and/or risk of being identified in service settings. We commissioned Marymead CatholicCare to provide AOD Support Connections, an outreach-based case management program to assist people (over the age of 16) to reduce or cease their use of alcohol and other drugs.
The AOD Support Connections Case Manager provided comprehensive, client-centred support to 75 people. They offered both case management and assertive outreach services to minimise the harms from AOD use. They provided holistic support by connecting with physical and mental health services, addressing legal, financial or housing problems, safety planning around domestic and family violence, and informal support networks. 100% of those surveyed positively endorsed the service.
Testimonials
“The service has changed my life.”
“My life has taken a positive turn thanks to the support I received.”
“There needs to be more multidisciplined workers like my AOD Supporting Connections Case Manager.”
