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We commissioned Think Mental Health to deliver the Canberra Medicare Mental Health Centre (CMMHC) to provide free access, immediate and professional mental health support, without needing an appointment, referral or Medicare card. The service offers a team of professionals, including Psychologists, Mental Health Assistants, Nurses, Occupational Therapists and Social Workers, along with psychiatry input as required.
Over 1,540 clients were supported by over 4,200 clinical and wellbeing services. This included over 2,800 individual clinical services, such as psychological treatment, care coordination and Dialectical Behavior Therapy (DBT). Due to the high demand for DBT, it was expanded and delivered 679 sessions.
The expansion of Wellbeing Services has been a key area of focus this year, marked by the recruitment of a second Peer Worker and targeted promotional activities, leading to a 113% increase in wellbeing-related contacts. Overall client satisfaction was positive across all the services, with more than 80% of participants rating their experience as ‘good’ or ‘excellent’.
