Capital Health Network

Capital Health Network

RACGP Resources

Home care of patients with mild COVID- 19 – resource includes “Managing mild COVID-19 at home with assistance from your GP”, and “Home care guidelines for adult patients with mild COVID-19″.


The Australian Commission on Safety and Quality in Health Care has advised that, for practices with low onsite risk, assessment under the National General Practice Accreditation Scheme will resume from 26 October 2020. Exclusion zones will be determined by the Australian Commission on Safety and Quality in Health Care, along with accrediting agencies, using public health orders and advices from State and Territory Health Departments.

CHN’s Primary Care Relationships Team is available to assist in the accreditation process – please contact your Primary Care Coordinator.

To receive updates on the Standards for general practices and related standards, accreditation news, and resources, subscribe to the RACGP Standards News quarterly newsletter.

Changes to faxed (or digital image) prescription requirements in the ACT

Note that this arrangement ceases on 31 March 2021 – Prescribers do not need to send the original of a faxed (or digital image) prescription to a pharmacist where it is prescribed during a Telehealth consultation (either via video-conference or telephone) while the PBS special arrangements are in place. Pharmacists are required to confirm whether the faxed prescription was written as part of a Telehealth consultation in order to meet the ACT record keeping requirements and should make a record of this. Verbal advice from the prescriber or patient is considered sufficient for this purpose, although ideally the prescriber will notate “Telehealth” on the prescription prior to sending. The original script must then be kept in the practice for 2 years. For further information please see Federal legislation, with supporting Federal fact sheets for prescribers and pharmacists. Please note that electronic and digital image prescriptions are enabled in the ACT for all medicines. See supporting ACT fact sheet and FAQs. Essential and detailed information is available on the health professionals Medicines Matters page of the ACT COVID-19 website For those accessing this website from other states, please ensure you check your state legislation.

Note that this arrangement is permanent – The original copy of prescriptions written during a face-to-face consultation and then faxed to a pharmacist must still be sent within 7 days to that pharmacist.

Electronic Prescriptions

Under the National Health Plan for COVID-19 the Australian Government has accelerated the delivery of electronic prescriptions. Following the necessary upgrades to both pharmacy and prescriber software electronic prescriptions will be progressively available from the end of May 2020, and will see a unique QR barcode known as a “token” sent via an app (if the consumer has an app), SMS or email. The token will be scanned by the pharmacist as a key to unlock the electronic prescription from an encrypted and secure electronic prescription delivery service. Further functionality will be available by the end of 2020. For more information email Capital Health Network’s Digital Health team, or visit the Australian Digital Health Agency’s website

ADHA has multiple free eLearning courses for health professionals including “Electronic Prescriptions for prescribers” which attract CPD points. Create a log in at the Digital Health Security Awareness website to access the courses.

ACT and SNSW HealthPathways

For further information on COVID-19 Telehealth, Telehealth and prescription requirements see the COVID-19 Telehealth and Telehealth pages on ACT and SNSW HealthPathways.