Capital Health Network

POLAR (POpulation Level Analysis and Reporting) is a web-based business intelligence tool for general practice provided by Outcome Health. It extracts data from your practice software to support quality improvement and business development, with the ultimate goal of providing better patient-centred care. General practices in the ACT who share data with CHN can access POLAR at no cost. 

Benefits of POLAR for your practice 

Polar supports practices to: 

• Meet Practice Incentives Program Quality Improvement (PIP QI)  requirements. 

– POLAR seamlessly extracts deidentified data from your practice software to submit to CHN for PIP QI requirements.  

– POLAR reports are easy to navigate, allowing your practice to efficiently identify areas of quality improvement against RACGP standards. 

• Identify patient eligibility for health assessments and care plans. 

– Your practice will be able to provide proactive healthcare, ensuring patients are regularly reviewed/recalled, and that their condition is well managed.  

• Identify and recall patients for immunisations, screening tests and other preventative health items. 

– You can use POLAR’s system to identify patients to remind and recall, to ensure they are up-to-date with regular preventative health measures. 

• Use practice data for quality improvement activities. 

– POLAR updates data in 20-minute intervals which is processed once a day. This means that you can view reports no more than a day old without having to manually download an extract.  

– POLAR compiles and displays your data in a comprehensive and easy-to-use graphical format, allowing you to quickly and easily understand your patient population at a glance, and identify quality improvement activities.   

• Understand and track MBS items.  

– POLAR incorporates and reports on all MBS items, allowing you to identify commonly utilised MBS items, and activities to increase specific MBS item usage. 

– This allows GPs and practice staff to be more informed, with fewer errors in MBS billings and claims, and proper scheduling of care plan assessments and reviews. 

Sharing data through POLAR allows CHN to: 

• Work more closely with and better understand your practice.  
• Support your practice with quality improvement activities.   
• Identify community health care needs.   
• Provide education in areas of need.  
• Inform the development of pilot projects. 
• Provide individual reviews of practice data back to practices.