Partners In Recovery

About the service

Partners in Recovery is a community-based program aimed at supporting Canberrans who are living with severe and persistent mental health conditions with complex needs. Partners in Recovery assists participants to develop their own plans to work towards recovery. The program also supports participants to access local services and supports across multiple service sectors and help these services to work in a more collaborative, and integrated way.

Workforce

PIR Support Facilitators work with the individual to develop their own plan based on their needs, such as physical health, alcohol and drugs, family, legal issues, interpersonal connectedness, lifestyle, education/employment, finance, accommodation and accessing the NDIS (where eligible).

Delivery mode

Phone and Outreach

Eligibility

To be eligible for PIR, individuals must meet all of the following eligibility criteria:

  • Aged 18 years and over and under the age of 65 years,
  • A resident of the ACT,
  • Have a formal diagnosis of a severe and persistent mental health condition and has complex needs,
  • Needs substantial support to access services in the community, or for whom their current support system requires better coordination,
  • Not currently receiving a NDIS funded plan, and
  • Willing to engage in the program.

Referral

Referrals can be completed by the individual, family or friends, or any organisation the individual is currently linked in with.

In all circumstances, individual consent is required. Referrers should ensure that potential PIR participants are aware of and informed about the referral. Once a referral is received and deemed eligible, a support facilitator may contact the referrer to gather further information about the participant.

Please note: Acceptance of the referral means that the client is eligible under the PIR Eligibility Criteria – it does not necessarily mean that they will be accepted into the PIR program for ongoing assistance. Please be clear with any clients when submitting a referral.

For Organisation initiated referrals:

Please download the PIR referral Organisation form.  Once completed, please either:

  • email to pir@chnact.org.au (not secure),
  • fax to (02) 6100 9960, or 
  • post to Capital Health Network, PO Box 9, Deakin West, ACT, 2600

For Individual/Carer initiated referrals:

Please phone our Intake team on (02) 6287 8070 to obtain a referral form.  Once completed, please either:

  • email to pir@chnact.org.au (not secure),
  • fax to (02) 6100 9960, or 
  • post to Capital Health Network, PO Box 9, Deakin West, ACT, 2600

Contracted Service Providers

CatholicCare, Wellways.

Contact Information

For General Enquiries, please phone the CHN Centralised Intake Team on (02) 6287 8070 between 9:00am and 5pm

Fax: 02 6100 9961
Email: pir@chnact.org.au

Frequently Asked Questions